INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How to Buy ?

Shopping with us is quick, easy, and secure! Follow these simple steps:

  1. Browse Our Collection
    Explore our wide range of stylish and comfortable shoes. Use filters to find your size, style, and favorite colors.

  2. Select Your Favorite Pair
    Click on the product to view details, sizes, and pricing. Once you’ve decided, choose your size and click “Add to Cart.”

  3. Review Your Cart
    Go to your cart to review your selected items. Double-check sizes, colors, and quantities before proceeding to checkout.

  4. Checkout
    Click “Proceed to Checkout” and provide your shipping details.

  5. Payment
    We have "CASH ON DELIVRY". Check your product at the time of delivery. If you satisfied than pay to the delivery man. 

  6. Order Confirmation
    After the process, you'll receive a confirmation email ow Whatsapp message with your order details.

That’s it! Sit back and relax while we prepare your order for delivery. 🚚💨

If you have any questions, contact us via Call or Whatsapp. our customer support team is here to help! 😊

How to Exchange

At Shoeclicks, we strive to ensure you’re 100% satisfied with your purchase. If your shoes aren’t the perfect fit or style, our easy exchange policy has got you covered!

How It Works:

  1. Eligibility for Exchange:

    • Items must be unused, in their original condition, and include all packaging (box, tags, etc.).
    • Requests must be made within 3 days of receiving your order.
  2. Initiating an Exchange:

    • Contact our customer support team with your order details and the reason for the exchange.
    • Let us know the new size or style you’d like to exchange for.
  3.  
  4. Processing Your Exchange:

    • We will process your exchange after your request. Next day delivery man come to your place, take back the previous shoe and give the exchange.

Important Notes:

  • Exchanges are subject to stock availability.
  • If the replacement item is unavailable, you can choose another product or request a store credit.
  • Shipping costs for the exchange may apply 30 AED.

We’re committed to making your shopping experience smooth and enjoyable. If you have any questions, don’t hesitate to reach out to our support team! 👟✨

How to Pay

We have pay on delivery for customer satisfaction. When you receive the parcel than check it before pay. after pay cash or by Card or Bank Transfer to our Delivery Man.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS